Thank you for shopping at Mendez Kare! We take pride in offering high-quality hair care products to our valued customers in Jamaica and beyond.
Returns
Due to the nature of our products and for hygiene and safety reasons, we do not accept returns on opened or used items.
We only accept returns if:
-
The item was received damaged or defective.
-
You received the wrong product.
Return Conditions
-
Return request must be made within 7 days of delivery.
-
Item must be unopened, unused, and in its original packaging.
-
Proof of purchase is required.
Refunds (if applicable)
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days to your original method of payment.
Exchanges (if applicable)
We only replace items if they are defective or damaged. To request an exchange, contact us at customerservicemkare@gmail.com
